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Navigator
Navigator general discussion forum. Post your questions, reviews, and assistance.
Subject: Crashes page
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Author Messages
deh617
Featherweight
Posts:11

12/14/2007 6:41 PM Alert 
I purchased Navigator today from Snowcovered and installed the module. When I try adding it to a page, the page is then rendered not accessible. I installed 2.2.7 on a DNN4.5.1 site.

What am I doing wrong??
kevinmschreiner
Please Wait...
Posts:749

12/17/2007 10:54 AM Alert 
Are you receiving any errors in the Event Viewer?

Kevin M Schreiner

Business Intelligence Force, Inc. (bi4ce)
deh617
Featherweight
Posts:11

12/17/2007 3:12 PM Alert 
Thanks for your reply. How do I find the Event Viewer?
robert_chumley
Please Wait...
Posts:595

12/17/2007 4:06 PM Alert 
The Event Viewer is a part of the core DNN. If you are logged in as Admin you should be able to see it listed under the admin tab.
Thanks,

Robert Chumley
r2integrated (formally bi4ce)
deh617
Featherweight
Posts:11

12/17/2007 4:07 PM Alert 
Disregard last msg. Found it. Here's what comes up:

AssemblyVersion: -1
PortalID: -1
PortalName:
UserID: -1
UserName:
ActiveTabID: -1
ActiveTabName:
RawURL:
AbsoluteURL:
AbsoluteURLReferrer:
UserAgent:
DefaultDataProvider:
ExceptionGUID:
InnerException: Value cannot be null. Parameter name: type
FileName:
FileLineNumber: -1
FileColumnNumber: -1
Method:
StackTrace:
Message: System.ArgumentNullException: Value cannot be null. Parameter name: typeat System.Activator.CreateInstance(Type type, Boolean nonPublic)at DotNetNuke.Framework.Reflection.CreateObject(String TypeName, String CacheKey)at DotNetNuke.Services.Search.ModuleIndexer.GetModuleList(Int32 PortalID)
Source:
Server Name: P3SWH061
deh617
Featherweight
Posts:11

12/17/2007 4:09 PM Alert 
More...

EventQueue.ProcessMessage: Message Processing Failed
ProcessorType: DotNetNuke.Entities.Modules.EventMessageProcessor, DotNetNuke
Body:
Sender:
BusinessControllerClass: DotNetNuke.Modules.Events.EventController, DotNetNuke.Modules.Events
DesktopModuleId: 54
UpgradeVersionsList: 03.01.00,03.02.00,03.03.00,03.03.02,03.03.03,03.03.05,03.03.07
ExceptionMessage: Method not found: 'DotNetNuke.Entities.Modules.ModuleControlInfo DotNetNuke.Entities.Modules.ModuleControlController.GetModuleControlByKeyAndSrc(Int32, System.String, System.String)'.
Server Name: P3SWH061
12/17/2007 1:10:41 PM Application Started ...
Server Name: P3SWH061
12/17/2007 1:09:38 PM Module Created alphawood Alphawood Foundation ModuleId: 403; ModuleTitle: Bi4ce Navigator Module; ...
ModuleId: 403
ModuleTitle: Bi4ce Navigator Module
TabModuleID: -1
TabID: 75
PortalID: 0
ModuleDefId: 122
FriendlyName:
IconFile:
Visibility: Maximized
ContainerSrc:
Server Name: P3SWH061
robert_chumley
Please Wait...
Posts:595

12/17/2007 4:15 PM Alert 
Hello deh617,
Are you running the system under medium trust?
Thanks,

Robert Chumley
r2integrated (formally bi4ce)
deh617
Featherweight
Posts:11

12/17/2007 4:31 PM Alert 
Robert,

Thanks for the quick reply. Would that be in the web.config or is that a setting I'm missing somewhere? I went through both the host and site settings and couldn't find anything.

Thanks,

Dave
deh617
Featherweight
Posts:11

12/18/2007 4:43 PM Alert 
Any update?
kevinmschreiner
Please Wait...
Posts:749

12/22/2007 11:38 PM Alert 
Its a setting in the web config, the module requires Full Trust for execution because it uses the XML serializer. Check for the Medium Trust setting withing the config and verify that it is truly disabled.

Kevin M Schreiner

Business Intelligence Force, Inc. (bi4ce)
kevinmschreiner
Please Wait...
Posts:749

12/22/2007 11:38 PM Alert 
Its a setting in the web config, the module requires Full Trust for execution because it uses the XML serializer. Check for the Medium Trust setting withing the config and verify that it is truly disabled.

Kevin M Schreiner

Business Intelligence Force, Inc. (bi4ce)
deh617
Featherweight
Posts:11

01/03/2008 3:37 PM Alert 
It was set to Medium. I changed it to full. Is that correct? The config file is as shown:

<!-- set code access security trust level - this is generally set in the machine.config
<trust level="Full" originUrl=".*" />
-->

If that is correct, it did not solve the problem.
dcampbell
Heavyweight
Posts:197

01/04/2008 2:56 PM Alert 
Change it to :
<TrustLevel="Full" originUrl=".*" />

Hopefully that solves the problem.

Dave

Dave Campbell
Software Engineer
Business Intelligence Force, Inc. (bi4ce)
deh617
Featherweight
Posts:11

01/04/2008 4:55 PM Alert 
That did not solve the issue. What other info can I provide to you so that we can resolve this?
deh617
Featherweight
Posts:11

01/07/2008 3:52 PM Alert 
Anything else I can try? We've been at this for a while and I'd like to get this resolved... Or if there is a better route for support, please let me know. Thanks...
contactdp
Superweight
Posts:475

01/07/2008 4:26 PM Alert 
Please download the Navigator 2.3 which is the most current version of the Navigator. see if you are still having the problems...

Also you may want to remove the comments around your trust level in web.config... that means your code should look like below insted of the one above you have.


<!-- set code access security trust level - this is generally set in the machine.config -->
<trust level="Full" originUrl=".*" />


Thanks,
DP

Durga Prasad(DP) | Senior Web Engineer
R2integrated
deh617
Featherweight
Posts:11

01/07/2008 4:49 PM Alert 
I logged into Snowcovered and the most recent version they had listed in my download area was 2.27 and I couldn't find the download on your site.
contactdp
Superweight
Posts:475

01/07/2008 4:53 PM Alert 
Hmmm, i just checked on snowcoverd and saw it is there... which version of the navigator did you buy?

It should be named "Bi4ce.Navigator.DNN3.PA.2.3.zip", can you please check in the downloads also check in patches and hot fixes.

Durga Prasad(DP) | Senior Web Engineer
R2integrated
contactdp
Superweight
Posts:475

01/07/2008 5:03 PM Alert 
Just realized looking at the wrong package... uploaded to the 2.3 version you bought... please find it and let me know.

Durga Prasad(DP) | Senior Web Engineer
R2integrated
deh617
Featherweight
Posts:11

01/07/2008 5:17 PM Alert 
Thanks...

I uninstalled the old version and installed 2.3. Here's the error I got on install:

Failure The 'version' element is invalid - The value '02.03' is invalid according to its datatype 'versionNumber' - The Pattern constraint failed.
Failure ExceptionSystem.Exception: Dnn load failed, aborting at DotNetNuke.Modules.Admin.ResourceInstaller.PaDnnAdapter_V2.ReadDnn() at DotNetNuke.Modules.Admin.ResourceInstaller.PaInstaller.Install()
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